Política de reembolso

Shipping Policy

Thank you for shopping with Carolina Luxury.

Processing time

Orders are typically processed within 1–3 business days after payment is received. Processing times may vary during holidays, promotions, or high-volume periods.

Shipping time

Estimated delivery times will depend on the shipping method selected at checkout and the destination. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping locations

We currently ship within the United States only.

Shipping delays

Carolina Luxury is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control.

Incorrect shipping address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or damaged shipments

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and item so we can assist you.